Wholesale FAQ
If you're a current wholesale buyer or thinking about buying some of our products to incorporate into your store or give as a client/employee gift, then you have come to the right place. Below is a compilation of frequently asked questions regarding wholesale.
If you still have questions after reading this blog post, please feel free to reach out to us at sales@teawithtae.com, or give us a ring at 888-TEA-W-TAE. We'd be happy to help!
How can I qualify for a wholesale account?
You need to be a legitimate business with an Employer Identification Number and a State Sales Tax ID. You will need to fill out this contact form here and agree to our Wholesale Terms & Conditions.
What products do you sell wholesale?
All of our products are available for wholesale. You can match any of our 24 tea varieties with any of our packaging types. This includes the following:
- Mini tea tins
- Square tea tins
- Pouches
- Tea Bento Box
We also sell our matcha in 4 oz. pouches and by the pound.
What types of wholesale customers do you sell to?
We sell to a variety of wholesale customers, including retail shops, grocers, markets, gift boxing companies, and corporations (e.g., for gifting to employees and clients). A list of current retail stores that carry TWT products can be found here.
What are your wholesale minimums?
We require a $100 order minimum if you order directly from us. If you order from a wholesale platform (e.g., Faire, Abound, etc.), the minimum is $200. At this time, we do not have specific case pack requirements. You can order any quantity of any of our SKUs, as long as the total is equal to or more than the required minimum price.
What is your lead time?
Our usual lead time is 14 days. If your order includes more than 100 units of any of our SKUs, though, we would appreciate a 30-day notice. We know some buyers need things turned around faster, so if you need certain products sooner than these lead times, please reach out to us. We will work with you to help accommodate your order as best we can.
Can you give me some examples of how TWT products are incorporated by your wholesale buyers?
Many of our wholesale customers enjoy incorporating our mini tea tins and square tea tins into larger gift boxes. Here are some examples:
Some of our buyers are small and large businesses that enjoy giving our Tea Bento Boxes to their employees and/or clients as gifts. We can customize these Tea Bento Boxes by including your company's logo and branding, as well as a handwritten note, if you'd like. For more information on our client and corporate gifting options, you can check out this blog post.
Lastly, we do offer individually-wrapped sachets, which can be incorporated into lager gift boxes or sampler gift sets. These are priced based on a per-order basis, so please reach out to us for more information if you're interested in individually-wrapped tea sachets.
You can find more examples on our Instagram feed @shopteawithtae. Follow us here.
What is the shelf life of your tea?
24 months.
Where can I find your line sheet?
Please fill out this wholesale contact form, and we will be in touch with our most up-to-date line sheet.
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